Terms & Conditions

Last updated: 17.02.2026

Introduction

Welcome to GetVilla. By accessing and using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

About GetVilla

GetVilla is an online platform that connects guests with villa owners and property managers in Greece. We facilitate reservations, payments and communication between parties. Unless explicitly stated, GetVilla is not the direct owner of the listed properties.

Booking Process

All bookings are subject to availability and confirmation by the property owner or manager. A reservation is considered confirmed only after payment has been received and written confirmation has been issued.

• Prices may change before booking confirmation.
• Availability is not guaranteed until confirmation is issued.

Payments

Payment terms vary depending on the property and booking conditions.

• A deposit may be required to secure the reservation.
• The remaining balance must be paid within the specified timeframe.
• A refundable security deposit may apply.

Cancellation Policy

Each property has its own cancellation policy, which is clearly stated on the listing page. Refund eligibility depends on the cancellation timeframe and the specific terms of the booking.

Security Deposit

Some properties require a refundable security deposit. The deposit may be partially or fully retained in case of damage, excessive cleaning requirements or violation of house rules.

Guest Responsibilities

Guests are responsible for respecting the property and complying with local laws during their stay.

• Provide accurate personal and payment information.
• Respect the property and surrounding community.
• Follow all house rules provided by the owner or manager.
• Avoid unauthorized parties or commercial activities unless approved in writing.

Property Information

We make reasonable efforts to ensure that property descriptions, photos and details are accurate. However, minor differences may occur. GetVilla does not guarantee that all information is free from errors.

Limitation of Liability

GetVilla acts as an intermediary between guests and property owners. We are not responsible for personal injury, property damage, loss of belongings or circumstances beyond our control. Our liability, where applicable, is limited to the amount paid through our platform.

Force Majeure

We are not liable for delays, cancellations or disruptions caused by events beyond our reasonable control, including natural disasters, government restrictions or travel bans.

Privacy

Personal data is collected and processed in accordance with our Privacy Policy. By using our services, you consent to such processing.

Intellectual Property

All website content, including text, images, branding and design elements, is the property of GetVilla or its licensors and may not be reproduced without written permission.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by applicable European Union and Greek legislation. Any disputes shall be resolved in the competent courts.

Contact

For questions regarding these Terms & Conditions, please contact us via the email address provided on our website.